Privacy Policy

Last updated: 8 June 2026

This Privacy Policy explains how Come With Me ehf. collects, uses, stores, shares, and retains personal data when you use this website, submit a booking or inquiry, or communicate with us.

1. Data Controller

Come With Me ehf.
Kennitala: 4907250590
Address: Áshamr 54, 221 Hafnarfjörður, Iceland
Email: info@comewithme.is
Website: comewithme.is

2. What Data We Collect

We may collect the following categories of personal data:

• Name
• Email address
• Phone number
• Pickup and drop-off addresses
• Date and time of service
• Flight information where relevant
• Booking notes or special requests
• Payment-related information provided through our payment provider
• Technical information submitted through the website, such as IP address, browser type, or basic usage data where applicable

3. How We Collect Data

We collect data when you:

• Make a booking through our website
• Submit an inquiry or contact request
• Communicate with us by email, phone, or other channels
• Use our website

4. Why We Use Your Data

We use personal data for the following purposes:

• To process and manage bookings
• To provide transport and tourism services
• To contact customers regarding bookings, changes, confirmations, or service issues
• To process payments and prevent fraud
• To maintain business records and comply with legal obligations
• To improve our website, services, and customer experience

5. Legal Basis for Processing

We process personal data where necessary:

• To perform a contract or take steps before entering into a contract
• To comply with legal obligations
• For legitimate business interests, such as operating and improving our services
• On the basis of consent where applicable

6. Payments

Payments may be processed by third-party payment service providers. We do not store full payment card details on our website unless explicitly stated otherwise. Payment providers may process personal and transaction data as part of the payment process in accordance with their own privacy and compliance obligations.

7. How We Store and Protect Data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, alteration, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

8. Sharing of Data

We may share personal data only where necessary, for example with:

• Payment service providers
• IT and website service providers
• Drivers or operational partners only to the extent necessary to provide the booked service
• Authorities or regulators where required by law

We do not sell personal data to third parties.

9. International Transfers

Where a service provider processes personal data outside Iceland or the EEA, we will take reasonable steps to ensure that appropriate safeguards are in place where required by applicable law.

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to fulfill bookings, maintain records, resolve disputes, comply with legal, tax, accounting, and regulatory obligations, and enforce our rights.

Retention periods may vary depending on the type of data and the legal or operational reason for keeping it.

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of data where applicable
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

12. Cookies and Website Data

Our website may use basic technical tools or cookies required for website functionality and performance. If we later use analytics, advertising, or non-essential cookies, this policy may be updated and cookie controls may be added where required.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated date shown above.

15. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:
Come With Me ehf.
Email: info@comewithme.is